Open to Business Analyst roles

Sankalp
Singh

Business Analyst.

Bridging business goals and technical execution—turning complex data across E-commerce, SaaS, HR, and Operations into actionable strategies.

SQLPower BIExcelTableauBusiness AnalysisRequirements Gathering

Play

Think you could survive a real stakeholder meeting? Seven requests, three meters, one launch date.

SCOPE CREEPA business analyst survival game
Budget
Schedule
Trust

About

I'm a Business Analyst and Data Analytics professional focused on turning raw data into decisions businesses can act on. My projects and case studies cover e-commerce, SaaS, HR analytics, finance, operations and customer analytics. Each one starts from a real business problem, not a tutorial.

I start with the business question, not the dataset. I translate stakeholder requirements into analytical frameworks, clean and analyse the data, and explain the findings simply enough that a non-technical decision-maker can act on them.

I combine Business Analysis (requirements, stakeholders, process improvement) with Data Analytics (SQL, Power BI, Excel, Tableau) to close the gap between what a business needs and what the data shows.

8+industries covered
$2.3M+sales data processed
10K+records analysed
2026BCA graduate

How I work

01

Understand the "Why". Every project begins with a clear business question: What decision are we trying to inform?

02

Wrangle the Data. I extract, clean, and validate raw data streams using SQL, Python, and Excel to build a single source of truth.

03

Spot the Patterns. Through Power BI and Tableau, I build intuitive dashboards that make complex trends obvious at a glance.

04

Bridge to Action. Insights are useless without execution. I write clear BRDs, FRDs, and user stories so dev and business teams can act immediately.

Projects

Tap any project to open the full case study: problem, process and outcomes.

Business AnalysisApr to Jul 2026

OLA Ride Optimization and Customer Retention

End-to-end BA case study. Diagnosed a 37% ride-failure rate and 53% one-time-rider leakage across 100K+ bookings, then scoped five product fixes across 4 Jira sprints.

Case study

Business challenge

Retrospective analysis of 100K+ OLA bookings (10,000+ records deep-dived) showed a marketplace under strain, with completed rides converting only about 62% of demand.

  • 37% overall ride-failure rate: 22% customer cancellations, 15% driver cancellations. Over 55% of customer cancellations traced back to driver behaviour.
  • 53% of riders were one-time users, a major leak in lifetime value.
  • Cash processed ₹19.3M against UPI's ₹14.2M, which means slower reconciliation and costlier disputes.
  • Premium tiers (Prime Sedan, SUV) leaked about 37% of gross booking value to cancellations.

BA process

  • Agile Scrum delivery across 4 two-week sprints, from elicitation to UAT.
  • Stakeholder interviews (Ops Director, Finance Lead) and workshops with Engineering, Product and Marketing.
  • AS-IS and TO-BE process flows with formal gap analysis.
  • BRD, FRD, 3 UML diagrams, and prioritised user stories with acceptance criteria.
  • 10,000+ bookings queried in MySQL for cancellation drivers, vehicle use and payment mix.
  • 3 epics owned in Jira, 4 UAT scenarios run to sign-off.

Five fixes shipped

Dynamic cancellation-penalty engine, driver stationary alerts, smart vehicle allocation, UPI cashback checkout, and automated WhatsApp re-engagement.

Impact

37% to under 25%target cancellation rate via penalty engine (₹25 fee past a 20% cancel rate)
47% to 55%target repeat-customer rate via 7-day WhatsApp trigger
39% to 45%target UPI adoption via checkout cashback
4 / 4UAT scenarios passed and approved for production
BRD / FRDStakeholder AnalysisAgile ScrumJiraSQL (MySQL)Power BIUMLUAT

View on GitHub

Data AnalyticsJul 2025

Inventory and Demand-Supply Performance Analysis

Retail profitability analysis for a U.S. multi-region superstore: $2.29M in sales, 9,994 orders, 21.1% loss-making. Delivered a discount governance framework projecting 10 to 15% annual margin recovery.

Case study

Business challenge

A multi-region superstore with $2.29M across about 10K transactions had plateaued on profit despite strong revenue. The job was to find where value was leaking.

  • 21.1% of orders were loss-making, driven by discounts above 30%.
  • 42.8% of orders included discounts, often with no margin guardrails.
  • Tables, Bookcases and Supplies consistently destroyed value.
  • The South region underperformed on margin despite healthy sales.
  • 40%+ of customers were one-time buyers while a small cohort drove outsized revenue.

Approach

  • 9,994 order-level transactions analysed across regions, segments, sub-categories and shipping modes.
  • SQL used to validate profit calculations and operational assumptions.
  • Discounting, logistics and retention diagnosed as the main margin drivers.
  • Pricing, bundling and portfolio rationalisation candidates identified by sub-category.

Impact

10 to 15%potential annual margin recovery
21.1%loss-making orders flagged for policy change
-$17.7KTables losses surfaced, repricing proposed
High ROIloyalty and retention levers flagged
SQLPythonPandasMatplotlibPower BIExcelEDA

View on GitHub

Multi-Industry Analsysis2025

7-Day Data Analytics Challenge: 8 Industries

A real business problem in a new industry every day, solved end to end with SQL, Excel and Power BI.

Case study

The challenge

Instead of repeating one type of project, I picked a new industry each day and solved a real problem. The goal was analytical thinking across domains, not only technical skill.

  • Day 1, E-commerce: best customers and sales drivers
  • Day 2, SaaS: churn despite growing signups
  • Day 3, HR: why employees were actually quitting
  • Day 4, Retail: sales up, profit down. Why?
  • Day 5, Marketing: which campaigns were worth the spend
  • Day 6, Banking: loan default prediction and risk profiling
  • Day 7, Food Delivery: root cause of late deliveries
  • Capstone, Airbnb NYC: what makes a listing succeed

Approach

  • Each day began by framing the business problem, not the data.
  • SQL for querying, Excel for cleaning, Power BI for dashboards.
  • KPIs tailored to each industry's decisions, with stakeholder-ready recommendations.
SQL (MySQL)ExcelPower BIEDABusiness StorytellingKPI Development

View on GitHub

Skills

Languages

SQL (MySQL), Python

Business intelligence

Power BI, DAX, Tableau, Data Modeling, Dashboard Automation, Google Looker

Spreadsheets

Microsoft Excel, Pivot Tables, VLOOKUP, Conditional Formatting

Analytical methods

KPI Development, Customer Segmentation, Business Insights, Reporting, Data Storytelling, EDA, ETL

Databases

MySQL, PostgreSQL

Business analysis

Requirements Gathering, Stakeholder Management, Process Improvement, Gap Analysis, BRD / FRD, As-Is / To-Be, JIRA

Professional

Stakeholder Communication, Business Reporting, Problem Solving, Data Storytelling

Education

BCA, 2023 to 2026

CGPA 8.03 / 10
Government Degree College Nagrota Bhagwan, Himachal Pradesh University

Final-year focus on data systems, database management, software engineering and analytical problem solving, with capstone projects in SQL, Python and Power BI.

DBMSStatisticsC / C++Data StructuresSDLCSystem Analysis and DesignMIS

2nd place, Inter-University Tech Fest 2025

Live Project category

Led the data analysis layer for a real-time Disaster Relief Management system. Turned emergency-response requirements into data flows and worked with the development team to ship a working solution under competition conditions.

Community

Free resource hubs for people starting out. No fluff, no paywalls.

For new data analysts

The tools, frameworks and mindsets that matter in real work: SQL foundations, Power BI basics, Python for analysis, a career roadmap, resume tips and interview prep.

Explore resources

For new business analysts

A toolkit for aspiring BAs: BRD and FRD guides, Agile and Scrum, process mapping, Jira and Confluence, SQL for BAs and stakeholder management.

Explore resources

Let's work together.

Open to Business Analyst and BA related roles, freelance analytics projects and collaborations. Available to relocate. I reply within 24 hours.

Email
connect.sankalp07@gmail.com
Phone
+91 92104 75256

Send a message

I respond within 24 hours.

Back to site

For new data analysts

Your path to becoming a Data Analyst. Everything I wish I had when I started — a clear roadmap, handpicked resources, and a 90-day action plan to land your first DA role. 100% free.

The DA Roadmap

A structured path from zero to job-ready. Each stage builds on the last — don't skip ahead.

  1. 01
    ✓ Foundation | Weeks 1–2

    Spreadsheets & Excel Basics

    Before touching code, master the tool every analyst uses daily. Learn data entry, sorting, filtering, basic formulas, and pivot tables. This is your data intuition foundation.

    ExcelGoogle SheetsPivot TablesVLOOKUPConditional Formatting
  2. 02
    ✓ Query Language | Weeks 3–5

    SQL — The Core Analyst Skill

    SQL is used in 90%+ of DA job descriptions. Learn SELECT, WHERE, GROUP BY, JOINs, subqueries, and window functions. Practice on real datasets daily.

    MySQLPostgreSQLJOINsWindow FunctionsAggregationsCTEs
  3. 03
    ◉ Currently Here | Weeks 6–9

    Python for Data Analysis

    Python automates what Excel can't. Focus on Pandas for data manipulation, NumPy for calculations, and Matplotlib/Seaborn for visualisation. Don't try to learn everything — focus on data tasks.

    PythonPandasNumPyMatplotlibSeabornJupyter
  4. 04
    ○ Visualisation | Weeks 10–12

    Power BI / Tableau

    Turn data into decisions with interactive dashboards. Learn DAX for calculated measures, data modeling, and how to tell a story through charts. Power BI is free and widely used in India.

    Power BIDAXData ModelingTableauGoogle Looker
  5. 05
    ○ Statistics | Weeks 13–14

    Statistics & Analytical Thinking

    You don't need a statistics degree — but you need to know mean vs median, distributions, correlation vs causation, and how to validate insights. This separates good analysts from great ones.

    Descriptive StatsEDAHypothesis TestingCorrelationA/B Testing
  6. 06
    ○ Portfolio | Weeks 15–18

    Build 2–3 Real Projects

    Projects are your proof of skill. Analyse a real dataset, ask a business question, clean the data, visualise it, and write your findings. Put it on GitHub. This is what gets you interviews.

    GitHubCase StudiesData StorytellingEnd-to-End Analysis
  7. 07
    ○ Job Search | Weeks 19–24

    Resume, LinkedIn & Job Hunting

    Optimise your resume for ATS, write a strong LinkedIn profile, start applying on Naukri/LinkedIn/Internshala, and prepare for SQL and case study interviews. Consistency beats intensity here.

    ATS ResumeLinkedInSQL InterviewsCase InterviewsNetworking

Curated Resources

No fluff. These are the actual resources I used and recommend — organised by skill.

SQL

6 resources
Free

W3Schools SQL

The best starting point for SQL basics. Interactive exercises, clear syntax examples, instant results.

w3schools.com/sql →
Free

Mode SQL Tutorial

Goes beyond basics — covers window functions, subqueries, and analytics-specific SQL. Highly recommended.

mode.com/sql-tutorial →
Platform

HackerRank SQL

Best platform to practice SQL interview questions. Start from Easy and work your way up. Employers check this profile.

hackerrank.com →
YouTube

Alex the Analyst — SQL

Practical SQL tutorials built for aspiring data analysts. Great for beginners who prefer video learning.

YouTube →
Platform

LeetCode — Top SQL 50

Interview-focused SQL problems. The Top 50 set covers everything you'll face in DA interviews at top companies.

leetcode.com →
Free

SQLZoo

Interactive SQL learning with real databases. Practice on actual data — much better than reading alone.

sqlzoo.net →

Python

4 resources
Free

Kaggle Python Course

Best free Python course for analysts. Focused on data tasks, not software engineering. Includes hands-on notebooks.

kaggle.com/learn →
Free

Kaggle Pandas Course

Pandas is the #1 Python library for data analysis. This course teaches it the right way — with real data problems.

kaggle.com/learn →
YouTube

Alex the Analyst — Python

Python for data analysis series. Covers Pandas, Matplotlib and real project walkthroughs — great for beginners.

YouTube →
Platform

Real Python

In-depth Python tutorials including data analysis, pandas, and visualisation. Higher quality than most free content.

realpython.com →

Power BI

4 resources
Free

Microsoft Learn — Power BI

Official Microsoft learning path for Power BI. The most up-to-date and comprehensive free resource available.

learn.microsoft.com →
YouTube

Guy in a Cube

Best Power BI YouTube channel. Covers DAX, data modeling, and advanced report design in a practical, no-fluff style.

YouTube →
Free

DAX.guide

The DAX function reference. Bookmark this immediately. Every DAX function explained with examples and best practices.

dax.guide →
YouTube

Chandoo — Excel & Power BI

Chandoo has been teaching Excel and Power BI for 15+ years. Practical, project-based, excellent for Indian learners.

YouTube →

Excel

3 resources
Free

ExcelJet

The best Excel reference site. Every formula explained clearly with examples. Use as a lookup when stuck on a formula.

exceljet.net →
YouTube

Chandoo — Excel Mastery

300+ Excel tutorials covering everything from basics to advanced dashboards. The go-to channel for Excel learners in India.

YouTube →
Platform

Kaggle Datasets

Download free real-world datasets to practise Excel analysis. Sales data, HR data, ecommerce — all available for free.

kaggle.com/datasets →

Statistics

3 resources
Free

Khan Academy Statistics

Best place to learn statistics from scratch. Covers mean, median, distributions, probability, and hypothesis testing — all free.

khanacademy.org →
Free

Kaggle — Data Visualisation

Learn how to visualise data to surface patterns and communicate findings. Practical Python-based course using real datasets.

kaggle.com/learn →
YouTube

StatQuest with Josh Starmer

Statistics explained with clarity and humour. Best channel for understanding stats concepts visually. Highly recommended.

YouTube →

Career

4 resources
Platform

LinkedIn Jobs

Best platform for DA jobs in India. Optimise your profile first, then apply daily. Set job alerts for "data analyst" + your city.

linkedin.com/jobs →
Platform

Naukri.com

India's largest job portal. Most mid-size and enterprise companies post DA roles here. Upload your resume and apply daily.

naukri.com →
Platform

Internshala — DA Internships

Best platform for freshers and students. Get your first data experience through internships before applying to full-time roles.

internshala.com →
Platform

GitHub — Build Your Portfolio

Every project you do should live on GitHub. Recruiters check it. Even 2–3 clean repos with good README files stand out.

github.com →

The 90-Day Plan

A week-by-week breakdown to go from beginner to job-ready in 90 days. Be consistent — 1.5–2 hours daily is enough.

Month 01 · Days 1–30

Build the Foundation

Excel + SQL — the two must-haves

Week 1

  • Learn Excel fundamentals — formulas, sorting, filtering
  • Practice pivot tables with a free dataset
  • Set up MySQL or use online SQL editor

Week 2

  • Master VLOOKUP, IF, COUNTIF in Excel
  • Start SQL — SELECT, WHERE, ORDER BY, GROUP BY
  • Solve 5 SQL problems on HackerRank

Week 3–4

  • Learn SQL JOINs (INNER, LEFT, RIGHT)
  • Practice subqueries and aggregation
  • Complete Excel dashboard using pivot charts
  • Solve 20+ SQL problems total

Month Goal Comfortable writing SQL queries & building Excel dashboards

Month 02 · Days 31–60

Add Python & Power BI

Automate analysis + visualise it

Week 5–6

  • Python basics — variables, loops, functions
  • Install Jupyter Notebook, explore Pandas
  • Load a CSV, clean it, run basic EDA

Week 7

  • Data visualisation with Matplotlib & Seaborn
  • Replicate your Excel analysis in Python
  • Install Power BI Desktop (free)

Week 8

  • Power BI basics — import data, build charts
  • Learn DAX basics — SUM, CALCULATE, FILTER
  • Build a 3-page interactive Power BI report

Month Goal Completed one end-to-end project using Python + Power BI

Month 03 · Days 61–90

Build, Apply & Get Hired

Portfolio + resume + active job hunt

Week 9–10

  • Build Project 1 — full SQL + Python analysis
  • Create a GitHub repo with proper README
  • Write a LinkedIn post about your project

Week 11

  • Build Project 2 — Power BI dashboard
  • Write an ATS-optimised resume
  • Optimise your LinkedIn profile fully

Week 12–13

  • Apply to 5+ jobs daily on LinkedIn & Naukri
  • Practice SQL interview questions (LeetCode)
  • Prepare case study answers for interviews
  • Start networking — connect with DAs on LinkedIn

Month Goal Resume submitted to 50+ roles, 2–3 interviews secured

Job-Ready Checklist

Tick these off before sending your first application. Each one increases your chances significantly.

🛠️ Technical Skills

📂 Portfolio

📄 Resume & LinkedIn

🎯 Interview Prep

Back to site

For new business analysts

Your path to becoming a Business Analyst. Everything I wish I had when I started — a clear roadmap, handpicked resources, and a 90-day action plan to land your first BA role. 100% free.

The BA Roadmap

A structured path from zero to job-ready. Each stage builds on the last — don't skip ahead.

  1. 01
    ✓ Foundation | Weeks 1–2

    Understand What a BA Actually Does

    Before learning tools, understand the role. A Business Analyst bridges the gap between business problems and technical solutions. Learn the core responsibilities — requirements, stakeholders, documentation, and process improvement.

    BA FundamentalsRole OverviewSDLC BasicsAgile vs Waterfall
  2. 02
    ✓ Core Skill | Weeks 3–5

    Requirements Gathering & Documentation

    The heart of BA work. Learn how to elicit requirements from stakeholders through interviews, workshops, and surveys. Practice writing BRDs (Business Requirements Documents) and FRDs (Functional Requirements Documents).

    BRD WritingFRD WritingUser StoriesStakeholder InterviewsUse Cases
  3. 03
    ✓ Analysis | Weeks 6–8

    Process Mapping & Gap Analysis

    Learn to map As-Is processes (current state) and To-Be processes (future state). Identify gaps, inefficiencies, and improvement opportunities. Tools like Lucidchart, Visio, or even pen-and-paper work here.

    As-Is / To-BeGap AnalysisProcess DiagramsLucidchartBPMN
  4. 04
    ◉ Tools & Data | Weeks 9–11

    Data Analysis & BI Tools

    BAs who can analyse data are 2x more valuable. Learn Excel deeply — pivot tables, VLOOKUP, dashboards. Add SQL for querying databases. Power BI or Tableau for visualising insights for stakeholders.

    ExcelSQLPower BITableauData Visualisation
  5. 05
    Project Management | Weeks 12–14

    Agile, JIRA & Stakeholder Management

    Most BA roles operate in Agile environments. Learn Scrum ceremonies, sprint planning, and backlog grooming. JIRA is the industry-standard tool — know how to create epics, stories, and manage sprints. Stakeholder communication is everything.

    Agile / ScrumJIRASprint PlanningBacklog ManagementStakeholder Management
  6. 06
    Portfolio | Weeks 15–16

    Build Real BA Case Studies

    Pick 2–3 real business problems and document them end-to-end — requirements, process maps, gap analysis, and recommendations. No work experience? Use public datasets and simulate a client scenario. Show your thinking, not just the output.

    Case StudiesBRD SamplesProcess MapsPortfolio

BA Learning Resources

Handpicked — no fluff, no paid courses that waste your time. These are the ones that actually help.

Requirements

2 resources
Free

BA Templates Library

Free BRD, FRD, use case, and stakeholder register templates. Download and customise for your own case studies.

modernanalyst.com →
YouTube

How to Write a BRD

YouTube walkthroughs of real BRD writing — structure, stakeholder sections, functional requirements, and acceptance criteria.

Watch free →

Tools

3 resources
Free

Lucidchart

Best free diagramming tool for process maps, flowcharts, and As-Is/To-Be diagrams. Used by BA professionals globally.

lucidchart.com →
Free

JIRA Guides by Atlassian

Official JIRA tutorials — creating issues, managing sprints, backlog grooming, and reporting. Free and comprehensive.

atlassian.com →
Free

Power BI Learning

Microsoft's official free Power BI learning path. Build dashboards that communicate requirements and business insights visually.

microsoft.com →

Agile

2 resources
Free

Atlassian Agile Guide

Everything on Agile, Scrum, Kanban, and sprints — written by the people who build JIRA. The best free Agile resource available.

atlassian.com →
Free

Scrum.org — What is Scrum

Official Scrum framework explanation — roles, events, artifacts. Read this before any BA interview in an Agile company.

scrum.org →

Career

3 resources
LinkedIn

Follow Sankalp Singh

Follow for regular BA + data analytics insights, case study breakdowns, career tips, and job search strategies.

Connect on LinkedIn →
YouTube

BA Resume Tips for Freshers

How to build a BA resume with no experience — what to include, how to frame projects, and what recruiters actually look for.

Watch free →
Platform

IIBA — BA Certifications

International Institute of Business Analysis — home of ECBA (entry-level) and CBAP certifications. Check their free resources too.

iiba.org →

90-Day BA Launch Plan

A realistic, week-by-week plan to go from zero BA knowledge to job-ready in 90 days.

Month 1

Foundation & Core Skills

Build the BA base

Week 1–2

  • Study what BAs do — role, responsibilities, SDLC
  • Learn Agile vs Waterfall basics
  • Read 3 real job descriptions — note common requirements

Week 3–4

  • Learn requirements elicitation techniques
  • Write your first BRD using a template
  • Practice stakeholder interview questions

Month 1 goal

Month 2

Tools & Process Mapping

Get hands-on with BA tools

Week 5–6

  • Learn Lucidchart — create As-Is process diagram
  • Practice gap analysis on a real business problem
  • Study BPMN basics for process notation

Week 7–8

  • Learn Excel deeply — pivot tables, dashboards
  • Start SQL basics — SELECT, WHERE, GROUP BY
  • Set up JIRA free account — create a mock project

Month 2 goal

Month 3

Case Studies & Job Search

Build proof, apply with confidence

Week 9–11

  • Build 2 end-to-end BA case studies
  • Document BRD + process map + recommendations
  • Add Power BI dashboard to one case study

Week 12

  • Polish resume — lead with impact, not tasks
  • Optimise LinkedIn with BA keywords
  • Apply to 5+ roles daily — track in a spreadsheet

Month 3 goal

Are You Ready to Apply?

Tick these off before sending a single application. Don't rush the process.

📋 Core BA Skills

🛠 Tools

💼 Portfolio

🎯 Job Search